I recently switched to Gottman's after receiving MULTIPLE referrals from people I trust, one of whom is a retired mechanic himself who will ONLY take his cars to Gottman's. So, naturally, my expectations were a little on the high side. Well, I was NOT disappointed. Their whole operation smacks of integrity, quality, and genuine care about the 'health' of the vehicles they work on. Their prices are quite fair, too. They are always professional and respectful, and always responsive. As a single female, they (Matt and Joe) do not talk down to me, they are NEVER pushy, and are always willing to listen carefully as I fumble around sometimes in trying to explain (in my car-mechanics-are-like-a-foreign-language-to-me way) what my car "symptoms" are. They are so good about then taking time to explain what they think is needed, including any options there may be, plus the pos and cons of each. They are quickly earning my lifetime loyalty. Thankful to find them!

My entire family takes their cars to Gottman's. From oil changes, to brakes, and even major repair work - an honest and trustworthy mechanic.

Awesome quick and friendly They have our business!

Always great service !

Been very happy working with these guys for many years. Definately recommend!

Ethical and competent.

Get all my automotive work done here

Honest and competent technicians.

I love that I can trust them to do the job right

Very honest mechanics! Great with people and their vehicles! Best mechanic in the state line!

I met Joe shortly after moving to Rockford because he had worked on my now wife's family's vehicles for years. I can see why they have stuck by him for so long. He and his staff always do excellent work and they are very polite and accommodating. 10 *'s

When you need it done right and honest there's no other choice. Great job every time.

Joe and his team can be trusted - to do the job right, and at a fair price. I highly recommend Gottman's.

I've had everything from an oil change to an engine swap...Excellent Service, Honest People, Fair Price.

Last visit was a routine oil and filter change. Have been using Gottman since 2007. Woould not go anywhere else.

Honesty, Proffessionalism and Quality work. Highly recommend Joe and Gottmans Automotive! My family have been customers for decades!

I have been relying on Joe and his crew for over 30 years. Nothing more needs to be said.

Was referrred to Gottmans by a friend. Very knowledgeable and friendly at a fair price. Will definitely be a return customer and referring others.

I recently switched to Gottman's after receiving MULTIPLE referrals from people I trust, one of whom is a retired mechanic himself who will ONLY take his cars to Gottman's. So, naturally, my expectations were a little on the high side. Well, I was NOT disappointed. Their whole operation smacks of integrity, quality, and genuine care about the 'health' of the vehicles they work on. Their prices are quite fair, too. They are always professional and respectful, and always responsive. As a single female, they (Matt and Joe) do not talk down to me, they are NEVER pushy, and are always willing to listen carefully as I fumble around sometimes in trying to explain (in my car-mechanics-are-like-a-foreign-language-to-me way) what my car "symptoms" are. They are so good about then taking time to explain what they think is needed, including any options there may be, plus the pos and cons of each. They are quickly earning my lifetime loyalty. Thankful to find them!

Always get great service. Very honest and courtous staff.

Have always done a good job for us. Fair pricing, courteous, honest and just great service. We always recommend everyone we know to them. Service with a smile :)

Have always done a good job for us. Fair pricing, courteous, honest and just great service. We always recommend everyone we know to them. Service with a smile :)

We have taken our vehicles to Gottmans for the last few years. We have never had a bad experience. They are fair priced, friendly and honest about the work that you need or don't need. These are hard qualities to find in any business these days. Had another great experience today and wouldn't go any place else.

Was referred to Gottmans from a Christian friend and stopped over to see where it was located and to make initial contact. Met Matt Williams who answered my questions; he even helped me change the time on the van (used but new to me) and explained a few other things. I bought a compass thru him and he installed it at no charge! Brought van in for some warranty work which he handled with the insurance company. I find these folks to be helpful, know what they are doing and most of all, I trust them. Highly recommend Gottmans.

Was referred to Gottmans from a Christian friend and stopped over to see where it was located and to make initial contact. Met Matt Williams who answered my questions; he even helped me change the time on the van (used but new to me) and explained a few other things. I bought a compass thru him and he installed it at no charge! Brought van in for some warranty work which he handled with the insurance company. I find these folks to be helpful, know what they are doing and most of all, I trust them. Highly recommend Gottmans.

Always willing to look at our vehicle, take time to explain when something is wrong or not, friendly & honest people. We wouldn't take our vehicles anywhere else. Reasonably priced.

Very friendly and honest. As someone who doesn't know a lot about cars, they took the time to explain my my car's problems to me in detail.Their service was quick and trustworthy and I would highly recommend them!

My Dad came with me, honesty counts. They were good, all around. My engine's cleaner and now it actually works the way it's supposed to. Thank you Gottmans.

I wouldn't trust my car with anybody else. Whenever I make an appt. they are on time with their service - always friendly - always polite. I know they aren't going to tell me I need something done if I don't really need it. I have complete faith in everything they tell me. In this day and age, that's a real "plus"!!

We have used Gottman's for many years. Always professional, friendly, honest, and knowledgeable. We always recommend him.

I am and have been a Satisfied customer of Gottman's Automotive for many years. Honest and Fair. Never have had a bad experience. Appreciate the honestly and integrity from Mr. Joe Gottman.

I would never take our vehicles anywhere else. These guys are open, honest, trustworthy. I would recommend them to anyone.

We never take our vehicles anywhere else. We can always trust that what they say is the problem is what is wrong, and that what they do is what they'd do to their own cars.

Since my car is in its11th year, I am trusting Gottman's to assess and recommend repairs as the needs arise.... they did when I needed a battery and now the front brakes are being addressed. So thankful for the care they provide my car....and ultimately it's care for me too!!!!!

I have my business and personal vehicles serviced by Gottman's. Vehicles are always repaired correctly the first time and I have never been charged for work that wasn't needed. On some older vehicles they have even advised against some repairs (if they weren't safety related) on the basis the issue of concern might outlast the vehicle. They may not be the lowest cost option but their quality of work is worth the slightly higher cost and typically less expensive than a dealership.

I am a small business owner and realize how very important customer service is if I want to remain a small business owner. I have taken all my vehicles to Gottman's Automotive since they started their business and I wouldn't think of going anywhere else. They have always been very professional, accommodating and managed to work me in if their was a problem with my schedule. The one thing I have appreciated the most is the fact I have had BMW's, Acura's, Lexus and Mercedes and they have serviced all of them, including replacing tires when needed. I have never once questioned whether they were qualified because not only have they provided very good service but I have never felt like I was overcharged for anything.

The usual prompt quality service that I have come to expect. Couple that with a little gear-head humor makes this the place to go.

We are the business right next door to Gottman's. We take all of our company vehicles there as well as personal vehicles. We trust them completely. They will tell you what is needed, what is not needed and what can wait. Really wonderful people!

Very professional and stand behind their work

My dad starting going to Gottmans many yesrs ago and then me and my family have been been going for years as well. They do great work and back it up too. Yes would recommend them to others. Great people!

Thank you for great service

I have taken my vehicles to Joe's shop since I was a kid. He and the team know what they are doing. I have never had to take my vehicle in for the same thing twice. They get it done right.

Low key, highly credible.

Brought the car for fixing a starter. Instead various parts were replaced. After the repair the car wouldn't start. Asked to pay for a starter in addition to other expenses. The cost for installing a refurbished starter was $280. The part is valued $50+no more then 1 hr of labor. Will not recommend the business to a friend.

I've been taking my cars to Gottman's for almost 10 years and they have always done a great job. Honest, friendly, thorough, and competitively priced, even for tires.

Went to Autozone and bought some new brake pads for the old car. Gottman's installed them with no funny business. Looks great and sounds like they should. The people that I met- professional and kind to me. I would recommend this shop for your car.

Joe and the guys there have always been kind and courteous to me and take care to do the job right the first time, and they are reasonably priced.

Always very happy with the service we get at Gottman Automotive. Gentlemen are always friendly, and very knowledgeable.

They were very nice, noticed I was from out of state before I even told them and asked about it, and they were very professional and did a fantastic job

Always the best. Couldn't ask for better service. I'd recommend to everyone I know.

We recommend Gottman's automotive to anyone. They are absolutely the most honest hard working people who do a fantastic job.

The best mechanic around, will not go anywhere else with my vehicle.

Gottman's is always the best - knkowledgable, friendly, thorough, polite, pleasant, and honest. Matt is so nice at the front desk and Joe is a skilled mechanic and all around nice guy!

I'm so glad a friend recommended me to you. You are now my new "go to" place. I can't thank you enough for the great service & very friendly. I highly recommend everyone to only use your services for all of their vehicle/s needs.

as always 100% satisfied we will not take are autos to anyone else.

Absolutely phenomenal, highly recommended!

awesome

Great as usual!!!!!

It's never been anything but excellent. The last visit was no exception.

Great

Best automotive service around! Always helpful, accommodating in emergency situations, friendly, reasonable rates, service done right!

Gottman's once again met or exceeded my expectations.

great as usual

Another hit out of the park. Will be back when needed.

Excellent service.

Love my reasonably priced tires!!!!!

Joe is the best! Always get wonderful service, good price and a very clean, comfortable place to sit until the work is done.

Fast, honest and friendly service. Been going there for years. Would recommend them to everyone.

Always has been, always will be, the best service one can obtain at any automotive service.

Always professional and helpful! Services done in a timely manner at a reasonable price. Love my mechanics.

Awesome work

great work

Had to have a part replaced, Checked with supplier and got it warranted, even though it has just expired. Went the extra mile for me.

As always thorough and complete job.

excellent

JOE AND HIS CREW ARE HONEST AND PROFESSIONAL,RELIABLE.

We have baeen Gottman's customers for nearly 20 years and would not consider going anywhere else except for warranty work . Joe, Matt , and both Steves do a great job.

excellent work

great job as usual

Joe and company are always respectful and get the job done right the first time. Quality work at a fair price. Highly recommend Gottman Automotive for anyone!

Joe and staff are great. They take good care of my car. I can always count on them fixing it the right way. Very pleasant atmosphere. Will definitely refer people to go to Gottman's Automotive .

Excellent service as always!

rec'd my usual 10 Star service. Nice to have honest and competent folks in the neighborhood.

Gottman's ALWAYS does a great job! I trust Joe to be honest with me on the work that needs to be done and that it will be done right.

GREAT WORK. NEVER HAD A RETURN. JOE IS HONEST AND POLITE.

NICE JOB. THEY HAVE ALWAYS TREATED ME WELL.

Joe and Matt, you run a top notch operation. You have always been fair to me and explain the work needed thoroughly!

Great work as usual!

By far, Joe, Matt and everyone at Gottman's has been great. I recommend thhem to anyone hat is looking for a good, honest and prfessional facilty

I have never had anything by fast, courteous service from Gottman's. I trust Joe to fix only what needs fixing and his work is excellent. I've never had to bring my vehicle back for the same repair, but will definitely bring it back for future work. Thank you Joe. You are my favorite mechanic!

nice work

The engine lite has not come back on!

You guys are the most honest auto technicians for miles around.

I have used them many times. Good honest people who on a rare occassion do make mistakes but htat is rare. My parents and me have used them for many years.

If ever I need a power steering flush, you're my mechanics of choice. As always, I give you guys 5 stars.

I think that there should be dancing girls in the lobby. This would improve customer service and satisfaction to even a higher level. Starbucks coffee and an open bar would be a nice touch as well!

always the best

I WOULDN'T TRUST ANYBODY ELSE IN THE "WORLD" TO WORK ON MY CARS BUY JOE GOTTMAN AND HIS TEAM OF "EXPERTS"!!

Joe is the BEST! He found the problem in my van that the dealership couldn't and didn't want to spend time on. Joe was persistent and took the time to figure it out! He's a genius!

I have recommended you to friends and I think that they have been happy with your service also.

Wonderfull to work with. Trust is a good thing with automotive repair.

Joe and his staff always do an excellent job. He has worked on our vehicles for over twenty years.

Always a pleasure doing business with Gottman's Automotive. Very fairly priced and VERY prompt service with a smile. I would highly recomend them to everyone who is in need of car/truck repairs. Definetly a five star service.

Always recommend this place to friends.

Joe and his team always does a great job. It's always done right the first time

Excellent service, honest, hard working shop!

GOOD JOB.THANK YOU.

Thanks for the great work you do.

Great service, friendly atmosphere, and reasonable prices. I don't feel like I am being lied to or taken advantage of when I take my car here. Thank You!!

you have done excellent work and I appreciate your honesty about what's really wrong with my car.

Thank you for fixing the Impala in time for our road trip - you guys are great!

Always the best and well trusted!

I've have always gotten good service at Gottman's. They have been able to fix anything I have brought to them in a timely manner. Joe, Matt and the others are always courteous and professional. Will always bring my cars to Gottmans.

Another job well done. Thank you.

Always the best!

Your pricing if fair and your expertise is great.

Excellent service center

Joe, you and your employee's are people who are people who can be trusted in giving the right advice, and work on our auto's. Also I'll be calling, I have a problem, light on dash ?

joe you guys are the best i know when i bring a car to you it in professional hands and i dont have to worry about you tellin my car needs something it dont you guys are the best i would reccomend you to anyone thanks for all the good work sincerely darrell birmingham

Joe and his staff have ALWAYS been very accomodating. They are very honest people and do high quality work. I have been taking my vehicles to Gottmans Automotive Service for several years and have been very satisfied and would highly recommend them. Andrea Van Briesen

AS ALWAYS, VERY SATISFIED. THANK YOU.

The most honest repair shop around.

Joe, excellent service as always.

You guys do excellent work

Gottman's is second to non. Recently I told Steve Rosella to get his timing belt replace at Gottmans. He told ne the price and I siad great price. Much better then replacing an engine soon.

Joe is the best! Honest, helpful, and just a great guy! We would recommend Gottman Automotive to everyone!

Joe is the best! Thanks for getting it done for a resonable price. We are very happy!

Most honest place you can bring your car to! Thanks for a great job, Joe.

Thank you so much for always taking such good care of our vehicles!

Great job as always. You have set the bar too high

They have done great work for all my auto needs.

Matt was quick to solve my truck's problem I thought I needed new shocks. But Matt found a way to inject lube into the squeeky ball joint. Hooray---I didn't need to spend a big wad of $.

Absolutely would refer Gottman's!! And already have!! :o) Great to know you can take your vehicles somewhere you can trust for your auto repairs and maintenance!!

Excellent Service, Honest People, Fair Price

Glad to have such a great business to work on all my cars. Thanks Gottmans

Very professional and well trianed auto

BEEN A CUSTOMER FOR YEARS.100 PERCENT TRUST.

Had to have wipers replaced. Went "zip-zip-zip".

Gottmans always exceeds our expectations and will be highly recommended to anyone in need of an honest and skilled mechanic.

you always do a good job!!

Gottman's has provided quality automotive service every time I have been there. Recommended by a friend they are very customer focused, willing to evaluate, recommend what is and what isn't necessary to get your vehicle running in good order. I would recommend Joe and his team for all your car care.

Very informative, good communication, pleased with experience~

The work being done is excellent. Never have to worry about the car.

Always a good experience at Gottman's

What can I say? The service continues to be excellent.

Don't want to go any where else for our automotive service needs. Also glad we're spending our car maintenance dollars with a LOCAL business. Great job guys!

Never pads the bill by doing unnecessary work.

Honest service,reliable and friendly.

Been pleased with each appt we have had - on 3 different vehicles. Will continue to return to Gottman's for our maintenance needs~

timely quality work Manship

I am giving you & your staff 5 stars. (Rec'd 6 of these surveys for the same service date. Only answered this one.)

Fast, friendly and fair; with great service. I've been a customer for many years and haven't been disappointed yet!

We have always been treated well at Gottman's - we wouldn't take our vehicles anywhere else. They take the time to explain the problem AND the best solution. We have recommended Gottman's to others - my sister comes up from Rochelle! Thank you for your excellent service!

Great Place to Do Business!!

Great service. The only place I will take my car.

Great Job Thank You

Extremely high quality work. Prices are a little high too but rather low when compared to the quality of work they do.

Hi Joe. I need the fuel filter replaced on my 2000 GMC.. I can't get the fittings loose. When do have time available.

High Qaulity work for a fair price

While this visit was expensive, it's good to know my 2004 Dakota continues to be safe and sound. This visit was the vehicle's 10 year safety inspection. Thanks again.

Excellent work. Quality work appreciate.

We greatly appreciate your services - you always do a very nice job.

Awesome as usual!

Excellent workmanship as always. You guys are awesome!

Gottman's Great as usual! Thanks

most definitely, friendly,fair and always smiling. Great mechanic no complaints about their work.

You were up front, courteous, friendly, and I felt very trustworthy. I felt that you were clear about my cars situation and you 'worked' with me respectfully according to my circumstance, and I appreciated that.

Always appreciate the trustworthy and knowledgeable staff. I feel like I'm never being told about things that don't really need to be fixed, as well as being told when potential problems could be starting, and what actual repairs I may wish to be prepared for or think about getting done. Awesome service!! Our son lives in the Moline area (2 hours away), and prefers to drive up here to Gottman's for his auto repairs. I have been referring our friends/family, and will continue to do so!! Thank you for taking care of our family and friends over the years!!

I would have thought a truck with 242,00 miles would last longer. It runs like new Thanks Joe.

Excellent experience as usual.

Y

AWESOME as usual!